Get in Touch With Our Team

Need a hand? Our support team is ready to help with account queries, deposits, withdrawals, technical issues or general feedback. You can contact us for quick account assistance, verification help, or to report a problem. We aim to respond clearly and promptly and we’ll guide you through the next steps, whether it is a payment query, bonus question or a technical fault on mobile or desktop. If you prefer phone support we provide a UK number during core hours directly.

Department	Contact
Customer support	[email protected] (live chat and email support)
General enquiries	[email protected] (account and billing enquiries)
Affiliate enquiries	[email protected] (partnerships and links)
Payments	[email protected] (withdrawal queries)
Data protection	[email protected] (privacy and data requests)
Phone	+44 20 7946 0831 (available Mon-Fri 09:00-18:00)
Working hours	Mon-Fri, 09:00-18:00

Email Support

For detailed requests, account queries or when you need to submit documents, email is the preferred contact method. Please send your message to [email protected] with a clear subject line and up‑to‑date contact details. Including your account ID and any relevant files will speed handling and help us avoid delays in responding to your request.

Send Us a Message

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;"/><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0284c7;color:#fff;border:none;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Support response times: most enquiries are answered within one business day. Simple account or payment questions are usually handled quickly; more complex cases such as withdrawal checks, document reviews or security investigations may take longer depending on their nature and the checks required. If we need extra time we will keep you informed and provide an estimated timescale.

Feedback

We’d love to hear from you. Share any feedback, suggestions or ideas to help improve the site and services. Every message is read carefully by our team and used to shape updates, promotions and the user experience. Your input helps us fix issues, refine features and make the site easier to use - thank you for taking the time to get in touch.